• HPD Collaborative Status

    Updated about 6 months ago
What is this site?

We continuously monitor the status of HPD Collaborative Builder and all it's related services. If there are any interruptions in service, a note will be posted here.

Status Messages


  • 05-19-21
    04:11 EDT
    HPD Publishing has been restore and is now available per your normal routine. Thank you for your patience.

  • 05-17-21
    02:44 EDT
    Publishing HPDs is currently not available due to errors at the Repository. Please refrain from attempting to publish until this status returns to normal.

  • 05-11-21
    02:24 EDT
    ACL errors have been correct and all functions have been restore to normal operation.

  • 04-30-21
    04:02 EDT
    Testing is currently proceeding on previous permissions errors and should be patched on the Production Builder sometime today. Thanks for your patience.

  • 04-28-21
    01:58 EDT
    The Builder is currently having issues with it's internal Authorization Policy packages due to recent upgrades. These Policies are being updated to correct the issue.

  • 12-18-20
    04:34 EST
    All systems are functioning normally.

  • 12-18-20
    03:37 EST
    Publishing of HPD's to the repo is currently experiencing errors and is being investigated. This status will be updated once the issues are resolved.

  • 11-12-20
    04:33 EST
    All systems are now running normally.

  • 11-12-20
    04:24 EST
    The production site will be done for approx 5 minutes to update our database with new tables and migrations.

  • 10-16-19
    12:44 EDT
    All Builder operations are running normally.

  • 08-22-19
    04:05 EDT
    The current backlog has been cleared, several jobs were in error so please check your publishing status and re-publish as needed. The reason for the error in publishing is a yet to be determined SSL status error on the network, so be advised that you may indeed experience further issues. Will advise an update as needed.

  • 08-21-19
    04:13 EDT
    We're currently experiencing a backlog of jobs that aren't processing correctly. Will update as needed.

  • 04-30-19
    01:10 EDT
    Normal operations have been restored.

  • 04-30-19
    12:09 EDT
    The builder application is currently in maintenance mode in order to address data integrity issues for current product records.

  • 03-15-19
    05:10 EDT
    Publishing has been restored and the publish backlog has been completed.

  • 03-15-19
    04:38 EDT
    Publishing HPD's is currently not working, please bear with us as we investigate the issue.

  • 01-03-19
    02:56 EST
    The repository has been reconfigured for more space and publishing has now resumed as normal. All systems working normally.

  • 01-03-19
    01:19 EST
    The error with publishing HPDs seems to be related to an error on the repository. We are investigating the storage situation on the Repo servers and will continue to monitor the situation.

  • 01-03-19
    12:36 EST
    Currently investigating an error with HPDs not publishing.

  • 12-17-18
    12:01 EST
    Instructions are now working correctly and all Builder systems are now working normally.

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